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Softball & Baseball Practice Drills
Coaching 1.0 Software Package released: August 1999

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Coaching Session

Involve the individual in working out ways of overcoming any blocks Coaching is all about helping people GROW.
Use open ended questions to enable the other person to discover the answers for themselves.

** Coaching Session **
1. Goal Agree the topic for discussion. Agree specific objectives for the session.
What is it you'd like to dicuss?
If you had a magic wand what would you like to achieve?
Is this realistic?
2. Reality Invite self-assessment. Offer specific examples of feedback.
Challenge misconceptions / assumptions.
Discard irrelevant history.
What is happening at the moment?
When does this happen?
What other factors are relevant?
What have you tried so far?
What are the measurable gaps between goal and reality?
3. Options Cover the full range of options. Invite suggestions from the other person.
Offer suggestions carefully.
Identify role models. What could you do to change the situation?
Who might be able to help?
Which options do you prefer?
4. Wrap-up Ensure choices are made. Commit to action.
Identify possible obstacles.
Make steps specific and define timing.
Agree support. What are the benefits and pitfalls of different options?
What are the next steps?
Precisely what will you do?
What support will you need?
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7 Stages to good feedback

  1. Create an environment to discuss issues openly.
  2. Invite the individual to assess own performance first.
  3. Acknowledge other's feelings.
  4. Focus on skills not the person.
  5. Balance negatives with positives; provide constructive actions.
  6. Suggest practical steps.
  7. Offer support for the future.
* * Intoduce change successfully * *
Sell the benefits
  • Clarify how each individual will benefit
  • Tell people what the objectives of change are
  • Highlight what positive impact the change will have overall
Address concerns
  • Acknowledge people's fears even if they are not logical
  • Encourage openness when discussing the change
  • Find out people's expectations of the change
  • Offer support during the change
Gain commitment
  • Involve others in planning the change
  • Communicate regularly on issues relating to the change
  • Encourage feedback at every stage
  • Ensure each person has a role in implementing the change

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